Terms and Conditions

TERMS AND CONDITIONS OF PURCHASE

1. IDENTIFICATION OF THE OWNER

In compliance with the duty of information set forth in current regulations, it is hereby informed that this website is owned by:

2. PURPOSE

These conditions regulate the purchase of products offered through the website.

By placing an order, the user accepts these conditions.

3. PRODUCT AVAILABILITY

All orders are subject to availability.

Should a product not be available after placing an order, the customer will be informed, and a full refund will be issued.

4. PRICES

All prices are shown in Euros (€) and include applicable taxes where appropriate.

Shipping costs will be indicated before completing the purchase.

We reserve the right to modify prices at any time, but products will be invoiced at the price in effect at the time of the order.

5. PURCHASE PROCESS

The user must select the products, add them to the cart, and complete the payment process by providing truthful and updated information.

The contract will be considered formalized when the customer receives order confirmation.

6. SHIPMENTS

Shipments are made to Spain and other countries.

  • Delivery time will depend on the destination and will be indicated during the purchase process.

  • We are not responsible for delays due to external causes (customs, transportation, etc.).

For international shipments, the customer will be responsible for any possible fees or duties.

7. RIGHT OF WITHDRAWAL

In accordance with European regulations, the customer has a period of 14 calendar days from the receipt of the order to withdraw from the purchase without needing justification.

To exercise this right, they must communicate it via the indicated email address.

Conditions:

  • The product must be returned in perfect condition

  • In its original packaging, if possible

Return costs will be borne by the customer, except in case of product defect.

8. RETURNS AND REFUNDS

Once the return is received and the product's condition is verified, the refund will be processed within a maximum of 14 days.

The refund will be made using the same payment method used in the purchase.

In case of a defective product or shipping error, the costs will be borne by us.

9. WARRANTY

All products come with the applicable legal warranty according to current legislation.

In case of a defective product, the customer may request repair, replacement, or refund.

10. RESPONSIBILITY

We will not be responsible for:

  • Damages derived from incorrect use of the product

  • Service interruptions due to external causes

In any case, consumer rights will not be affected.

11. DATA PROTECTION

Personal data will be processed in accordance with our Privacy Policy.

12. MODIFICATIONS

We reserve the right to modify these conditions at any time.

The applicable conditions will be those in force at the time of purchase.

13. APPLICABLE LAW

These conditions will be governed by Spanish law.

In case of conflict, the parties will submit to the courts and tribunals of the consumer's domicile.

14. CONTACT

For any query you can contact us at:

contacto.getaquastrike@gmail.com